Refund policy

Refund Policy – Al-Hamd

At Al-Hamd, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.

Returns

• You may request a return within 14 days of receiving your item.
• Items must be unused, in original condition, and in original packaging.
• Proof of purchase is required.

Returns Address (UK)

Please contact us before returning any item to receive confirmation and instructions.

📧 Email: 

Once approved, please return your item to:

Al-Hamd Returns
Unit7 valley business park, Valley Road, Bradford 

WEST YORKSHIRE

BD1 4RB
United Kingdom

⚠️ Important:

• Do not send items without contacting us first.
• Al-Hamd is not responsible for items returned to the wrong address.

Non-Returnable Items

• Items that are used, damaged, or not in original condition
• Clearance or sale items (unless faulty)

Refunds

• Once your return is received and inspected, we will notify you of approval or rejection.
• Approved refunds will be processed to your original payment method within 5–7 business days.
• Shipping costs are non-refundable unless the item is faulty or incorrect.

Faulty or Incorrect Items

If you receive a faulty or incorrect item, please contact us immediately so we can resolve the issue.

📧 Contact: khwah83@gmail.com